Escrow-protected payments

Trade with confidence.
Every transaction protected.

MarketX makes buying, selling and paying safer through transparent escrow transactions that protect both sides of every deal. The money is held until the work is done — and both sides agree it is.

No card required to sign up Funds held until both confirm

Protected transaction

ESC–••••••••

Secured
B

Buyer

Funded

Seller

Delivering

S

Transaction created

Terms agreed

Funds secured

Held safely by MarketX

Delivery submitted

Both parties confirm

Released only after both parties confirm — or by a documented dispute decision.

Fund with the methods you already use

M-PesaAirtel MoneyVisaMastercardMobile moneyCrypto
Built for trust

Everything needed to make a deal safe

MarketX is not a payment button on top of a website. It is an escrow engine with a ledger, a confirmation model and a dispute process behind every transaction.

Protected transactions

Funds are held by MarketX from the moment a deal is funded until the agreed conditions are met — not paid directly to the other side.

Transparent tracking

Every transaction has its own page with a complete, timestamped timeline of what happened and who did it.

Structured delivery

Sellers submit delivery with notes and supporting files, so completion is a documented event rather than a phone call.

Secure payment handling

Payments are confirmed server-side with the payment provider. A browser returning from checkout never releases money by itself.

Dispute management

Either side can open a dispute before release. Funds stay locked while evidence is reviewed and a decision is recorded.

Clean withdrawals

Released funds move to your MarketX wallet and can be withdrawn to mobile money, with retries and failure recovery built in.

The process

Five steps from handshake to payout

The same flow protects a marketplace purchase, a freelance project and a private deal between two people.

01

Create the transaction

Describe the deal, the amount and who it is with. Private deals and marketplace purchases both start here.

02

Agree the terms

The other party reviews the amount, the description and the release conditions — then accepts.

03

Fund the escrow

The buyer pays through the payment provider. MarketX confirms the payment server-side before marking the deal secured.

04

Deliver

The seller completes their side and submits delivery with notes and evidence inside the transaction.

05

Confirm & release

Both parties confirm. Funds are released to the seller's wallet, less the platform fee, and can be withdrawn.

Funds are locked at step 3 and cannot move until steps 4–5 are complete
Platform features

Depth where it counts

The parts of a transaction that decide whether money moves safely — designed as first-class features, not edge cases.

Escrow that actually holds funds

Secured money is recorded in an immutable double-entry ledger. A release is a ledger event — not a status change on a page.

Two-party confirmation

Neither side can release alone. Both confirmations are recorded with timestamps and identities.

Dispute resolution

Open a dispute with a reason and evidence. Funds remain locked until a documented decision.

Payment requests & links

Ask anyone for money with terms attached. Share a secure link — they can review before accepting.

Marketplace checkout

Every marketplace purchase automatically becomes an escrow transaction with delivery confirmation built in.

A ledger you can audit

Balances, fees and payouts are derived from double-entry postings — every figure traces back to an entry.

Notifications that matter

Invitations, funding, delivery, confirmation, release, disputes and withdrawals — each one by email.

Marketplace

Buy and sell with the payment already protected

List a product or a service, and every checkout becomes an escrow transaction automatically. The buyer funds it; the seller delivers; both confirm. Reviews are only possible after a completed, released purchase.

  • Checkout creates the escrow transaction for you
  • Sellers submit delivery with notes and evidence
  • Ratings unlocked only by completed purchases

What you can list

Physical products
Digital goods
Professional services
Freelance work
Business services

Marketplace payouts follow the same escrow release rules as every other transaction.

Security & integrity

Money movement is verified, not assumed

The most important question in escrow is simple: is the money really there, and has it really been released? MarketX answers both from the server and the ledger — never from what a browser claims.

The invariant

The same funds can never be released twice, refunded twice, or paid out twice. Every financial operation carries an idempotency key, and every ledger transaction balances to zero.

Server-side payment verification

A completed payment is only accepted after an authenticated check with the provider.

Webhook replay protection

Provider callbacks are hashed and deduplicated; payloads are never trusted as proof of payment.

Immutable double-entry ledger

Balances cannot be edited. Corrections are compensating entries, and every posting balances to zero.

Role-based access control

Administrative actions are permissioned and written to an audit log with the acting identity.

Revocable sessions

Sign-ins are bound to server-side sessions that can be revoked immediately.

Encrypted in transit

HTTPS everywhere, with strict transport and content-type protections.

Who it is for

For anyone who has ever sent money first

MarketX exists for the moment before trust is established: the first order from a new supplier, the deposit for a project, the item bought from someone you have never met.

Marketplace sellers

Ship only after the buyer's money is secured.

Service businesses

Agree scope, deliver, and get paid on confirmed completion.

Freelancers

Take on new clients without chasing invoices.

Private deals

Buy and sell between individuals — even off-platform.

Pricing

One transparent platform fee

No subscription and no setup cost. You only pay when a protected transaction completes.

Platform fee

2.5%

charged when funds are released

  • Charged on the secured amount at release
  • Shown before you create a transaction
  • Payment-provider fees are displayed by the provider at checkout
  • No charge if a transaction is cancelled before funding
Create a free account
Questions

Straight answers

Still unsure about something? The team answers at support@xdigitex.com.

What exactly is escrow?

Escrow means a neutral party holds the money while a deal is completed. On MarketX, the buyer funds the transaction, MarketX holds those funds, and they are released to the seller only when the agreed conditions are met.

When is money released to the seller?

After both parties confirm completion. Either party can open a dispute before release, which locks the funds until the dispute is resolved.

What if something goes wrong?

Open a dispute from the transaction page, choose a reason and submit evidence. The other side can respond, and funds remain locked until a decision is recorded.

How do I pay?

Funding is processed by our payment partner, Xdigitex Pay. Depending on your country you can pay with M-Pesa, Airtel Money, card, other African mobile money networks, or crypto.

What does MarketX cost?

A 2.5% platform fee is charged when funds are released. Payment-provider fees are shown by the provider at checkout and are separate from the platform fee.

Do I need a business account?

No. Anyone with an email address can create a MarketX account, send or receive protected payments, and buy or sell.

Make your next deal a protected one

Create an account, invite the other party, and let MarketX hold the money until the work is done.